FAQ
?Are Azma's electronics products completely made in-house and no foreign parts are used in them?
All Araz Azma products are designed based on internal technical knowledge and go through the manufacturing stages of metal, plastic and electronic parts in this company. Obviously, some parts and raw materials are supplied from foreign manufacturers due to the technical and quality requirements and lack of domestic production.
?Do Azma electronics products have relevant certificates?
Yes, all Azar Azma products have been sent to domestic and foreign laboratories after passing the relevant tests in the company's laboratory and in order to obtain the relevant certificates and have the necessary certificates and standards.
?What is the warranty period and after-sales service of the products?
All manufactured products include warranty (at least three years) and after-sales service (at least 10 years). Explanation that the announcement times can be changed according to various parameters.
?Are the meters/modems produced by that company capable of being used and cooperating with the products of other companies?
Yes, all the products produced by this company are made based on the technical requirements communicated by Tovanir Company / Iran Electricity Network Management and are compatible with all standard equipment and software with relevant certificates.
?Is it possible to buy directly from the company?
Yes, it is possible to purchase a meter through the company's website or through active representatives, by having a valid letter of introduction from power distribution companies or regional power companies.
?What steps should be taken to obtain a product sales representative?
To obtain a sales representative, you can submit a written request along with records, resume and legal documents to the company's fax number or email.
?How to access the meter reading guide?
Guide files are available by referring to the documents and documentation section, and for more information, please contact the company's after-sales service department.